FAQ’s

Decor Shipping
(01) All decor items ship free within the United States via USPS or UPS Ground (approx. 2–7 days), unless otherwise stated, or can be picked up from our NE Minneapolis showroom.

(02) International shipping is available with additional fees—please contact us prior to placing an order.

Furniture Shipping
(01) All furniture is made-to-order, with lead times varying by item (see individual products for current estimates).

(02) Furniture ships free within the contiguous United States (allow an additional 2–3 weeks for shipping) or is delivered free within the Twin Cities Metro Area (allow an additional 1 week). Items may also be picked up from our NE Minneapolis showroom (10% discount for pickup using code PICKMEUP).

(03) International shipping is available for furniture and incurs additional fees. Please contact us prior to placing an order.

(04) Free-standing furniture is shipped with scheduled blanket wrapped inside delivery. Smaller items (end tables, coffee tables, nightstands) ship via UPS Ground.

(05) All shipped furniture is fully insured. If your package appears damaged, take detailed photos before opening and contact us immediately. We will work with the shipping partner to resolve issues, which may include repair or full replacement at no cost.

(06) Delivery within the Twin Cities Metro area includes in-home delivery to the first floor. Parking fees (meter or ramp) are the customer’s responsibility. Relic Modern™ reserves discretion on how far a piece can be brought into a home, depending on factors such as stairs and furniture weight.

(07) Completion timelines, estimates, and shipping speeds are not guaranteed unless explicitly stated.

(08) Unless otherwise stated, all furniture items are shipped fully assembled.

Local Pickup
(01) All products can be picked up from our NE Minneapolis showroom. You will receive an email when your order is ready for pickup.

(02) Pickup Discount: Take 10% off your order with code PICKMEUP. For custom orders, the discount applies to labor only; for standard collection items, the discount applies to the entire order. This discount cannot be combined with our Design Professional Discount. Discount must be requested at time of placing order.

(03) Pickup is a great way to save on shipping, even if you rent a vehicle for transport. Pickup from our showroom can be scheduled once the item is complete.

(04) Pickup hours are Tuesday-Friday 10am-6pm, Saturday 11am-2pm.

Decor Returns

(01) Each decor item is handmade and unique. Variations in wood tone, grain, or minor imperfections are part of the character of handcrafted items. Minor defects in layers or veneer may occur and are not eligible for return.

(02) Decor items are eligible for return within 5 days of receipt. Return shipping is the customer’s responsibility, and a 20% restocking fee applies. Contact us to initiate a return.

(03) Damaged items (beyond normal handcrafted variations) may qualify for an exchange. Contact us within 5 days of receipt with photos for consideration.

Furniture Returns
(01) All furniture is made-to-order, and sales are generally final. Returns for standard-sized collection pieces are accepted within 72 hours of receipt.

(02) Custom orders are final after the initial downpayment.

(03) Return shipping/drop-off is the customer’s responsibility, with a 20% fee deducted.

(04) Upon delivery, inspect your item immediately. Damage does not include natural wood or grain variations, minor scratches, voids, or indents. Damaged items may qualify for an exchange or partial refund at our discretion.

(05) Customers are responsible for measuring spaces to ensure furniture fits; Relic Modern™ cannot accept returns for sizing issues.

(06) Items not properly cared for (humidity, sun, water damage, etc.) are not eligible for returns.

Discontinued, Discounted, As-Is & Outlet Returns
(01) All sales of discounted, discontinued, and outlet items are final. Outlet items may have imperfections.

Customized Pieces/Custom Orders Returns
(01) Every custom or made-to-order item is handcrafted specifically for you. Due to the personalized nature, all sales are final upon downpayment. Returns or refunds are not permissible.

(01) All furniture and decor items from Relic Modern™ are crafted by one pair of hands, therefore certain situations may extend the lead times listed and agreed upon. 

(02) Lead times listed on individual product pages are estimates. Every effort will be made to deliver our products within the listed timeframe.

(03) Shop conditions, such as humidity levels and machinery maintenance may affect lead times.

(04) Rush orders are set with an agreed-upon completion date, and in the rare instance that circumstances prevent Relic Modern™ from meeting the deadline, a mutually agreed upon solution will be arranged with the customer.

(01) Looking for a one-of-a-kind creation that’s not in our Signature Collection? We can help bring your vision to life. Check out our Custom Builds page for details and to submit an inquiry.

(01) Many of our signature furniture pieces are made using a beautiful high-end Baltic birch material from Columbia Forest Products®. Each of the 13 layers are solid birch, and a thick veneer in walnut or maple wraps each face in rich tones.

(02) While many woodworkers conceal the edges of the material, we intentionally leave the edges exposed to highlight the striped layers. Not only does this give a nod to the designers of the mid-century era, it makes every piece by Relic Modern™ a work of art, and a unique, one-of-a-kind, creation.

(3) In addition, our high-end drawers complement the simplicity of our furniture. They are made of solid maple with dovetailed joints, soft-close under-mount drawer slides (by Blum®) and Italian-made satin gold hardware from Lee Valley.

(01) Moisture and heat can and will damage wood finishes. Use coasters and trivets. Wipe up spills and dry with a damp cloth.

(02) Don’t drag sharp or rough objects across the furniture.

(03) Wood will expand and contract with seasonal humidity changes. Maintain a constant humidity level in your house to minimize movement and prevent warping.

(04) Air and sunlight, over time, will change the color of natural wood. Consider rotating your item occasionally.

(05) Waxed items can be treated every six months or so with a coat of Howard® Products Feed-N-Wax. Do not use furniture polish.

(06) Waxed and oiled items can be cleaned with a damp cloth as needed. Wipe dry. Do not use furniture polishes or harsh chemicals.

(01) Are you an Interior Designer and ordering furniture for a client? Take advantage of our trade discount. Contact Us for discount information.

(02) Discount rate varies by item.

We partner with Faire to wholesales our decor items. This link will unlock certain features not typically offered with Faire Direct, including:

(01) 50% off the first order & 1 year of free shipping with Relic Modern™. (conditions apply)

(02) 60 day payment terms for eligible retailers

(03) Free returns on first orders

Contact us if you’re interested in wholesaling furniture items.

Wholesale orders should not be placed directly from the Relic Modern™ Shop.

Mother Earth Gardens
(Minneapolis, MN )

AMF Gallery
(Minneapolis, MN)

Seasons Gallery
(Hudson, WI)

Elliot Park Hotel
(Minneapolis, MN)

Artful Home
(Nationwide Catalog)

Wanda’s Cafe and Bakery
Nehalem, OR

Pretty Decent
Louisville, KY

Time + Space
Palm Springs, CA

Check out how we keep our process green and sustainable here.

(01) Unique & Personal: Each creation is one-of-a-kind, conceived and brought to life by a single pair of hands—reflecting care, curiosity, and artistry.

(02) Timeless & Lasting: Mid-century inspired yet unmistakably modern, the furniture transcends trends and becomes a modern heirloom.

(03) Distinctive & Enduring Materials: Crafted from Baltic birch and other sustainable wood, many of the pieces reveal the distinctive stripes of multi-layered construction—engineered for strength, beautiful by design, and made to last a lifetime.

(04) Custom creations: Whether you’re looking for subtle tweaks to our Signature Collection or entirely new, made-to-order designs—bring your unique vision to life through our custom options.

(05) Crafted to Be Treasured: Every object and piece of furniture is designed to be lived with, passed down, and admired for generations.

(06) Experience the Difference: See, touch, and feel the quality of our craftsmanship in our showroom or explore our curated collection online. From your first order to final delivery, every step carries a personal touch.