Refund policy
Decor Returns
(01) Each decor item is handmade and unique. Variations in wood tone, grain, or minor imperfections are part of the character of handcrafted items. Minor defects in layers or solid wood faces may occur and are not eligible for return.
(02) Decor items are eligible for return within 5 days of receipt. Return shipping is the customer’s responsibility, and a 20% restocking fee applies. Reach out to initiate a return.
(03) Damaged items (beyond normal handcrafted variations) may qualify for an exchange. Reach out within 5 days of receipt with photos for consideration.
Furniture Returns
(01) All furniture is made-to-order, and sales are generally final. Returns for standard-sized collection pieces are accepted within 72 hours of receipt.
(02) Custom orders are final after the initial downpayment.
(03) Return shipping/drop-off is the customer’s responsibility, with a 10% fee deducted from the refund.
(04) Upon delivery, inspect your item immediately. Damage does not include natural wood or grain variations, minor scratches, voids, or indents. Damaged items may qualify for an exchange or partial refund.
(05) Customers are responsible for measuring spaces to ensure furniture fits; Relic Modern™ cannot accept returns for sizing issues. Reach out before ordering if you need help confirming measurements.
(06) Items not properly cared for (humidity, sun, water damage, etc.) are not eligible for returns. See Furniture Care below for proper maintenance.
2205 California St NE, Suite 123, Minneapolis, MN 55418
Showroom Hours
Tues/Wed: by appointment
Thurs/Fri: 12-4
Sat: 11-2
Sun/Mon: Closed
Closed August 14, Sept 5, 12 and 24-26